Website maintenance keeps your WordPress site secure, up to date, and running the way it should, without you lifting a finger. Our ticket-based Hosting & Care Plans start at $199/mo and give you a dedicated, 100% US-based team on call for updates, fixes, security, and changes. Submit a ticket describing what you need, and we handle the rest.
What every plan includes
- WordPress core, theme, and plugin updates, tested before they go live
- Automatic backups and fast restores
- Security monitoring, hardening, and malware protection
- Content and small design edits via simple support tickets
- Broken link, form, and error fixes
- Uptime and performance monitoring
- 48-hour response on standard requests
Hosting & Care Plans and pricing
Hosting and maintenance come together in one monthly plan. Every plan includes managed WordPress hosting on WP Engine, tested updates, daily backups, security monitoring, an SSL certificate, uptime monitoring, and fixes for broken links, forms, and errors. Pick the plan by how much hands-on webmaster time you need each month.
| Plan | Monthly | Webmaster time included | Response time |
|---|---|---|---|
| Essential | $199/mo | Fixes only | Standard |
| Growth | $349/mo | 2 hours per month | 48 business hours |
| Priority | $599/mo | 5 hours per month | 4 business hours on urgent issues |
Unused hours don’t roll over. Work beyond your included hours is $150 per hour and is quoted and approved before we start. Larger projects like new pages, new features, or redesigns are quoted separately.
Priority plan for urgent needs
When something can’t wait, the Priority plan gives you same-day review and a 4-hour response on urgent issues, plus five hours of webmaster time every month. Whether it’s a broken checkout or a time-sensitive update, you have a real team ready to jump in, not an overseas queue where your request gets lost.
How the ticket system works
Requesting work takes about a minute: submit a ticket describing what you need, and it goes straight to our team. You can track its status, and we keep you updated through completion. It’s the simplest way to keep your site healthy and get changes done without chasing anyone down.
Why it matters
An unmaintained WordPress site is a liability, outdated plugins are the leading cause of hacks, and small issues quietly cost you leads and rankings. A maintenance plan turns that risk into predictable peace of mind, keeping the hub of your marketing fast, secure, and reliable.
Part of a fully managed website
Maintenance pairs perfectly with our managed WordPress hosting and webmaster services, so one 100% US-based partner is accountable for your entire site. Already a client? Head to Client Support to submit a ticket. Not yet? Let’s talk about a plan.
